Understand the key differences between E and F plans You'll get an overview of what to expect when users are switched to an F plan, how to prepare for the change, and what to do after switching plans to transition the frontline workers in your organization. To learn more, see Understand frontline worker user types and licensing. Each plan may continue to evolve over time to become more tailored for information workers and frontline workers respectively. Changing from an E plan to an F plan affects the services and features users have access to.Į plans are meant for information workers (employees who typically work at a desk) and F plans are meant for frontline workers (employees who are on the go, often on mobile devices, and work directly with customers or the general public). If you're considering switching some of your users from a Microsoft 365 E plan to a Microsoft 365 F3 or F1 plan, this article provides guidance to help you prepare your organization for the change.
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